(1) Whenever it appears that a prohibited act may have been done, a required act may have been omitted, a prohibited condition may exist, or otherwise there may have been a violation of this code, the code enforcement officer investigates the matter as warranted to determine whether there is a code violation. If the alleged violation came to the officer’s attention by way of a written complaint and, after investigation, a code violation is not found, the officer should inform the complainant of the finding.

(2) If the officer finds a violation, the officer may attempt to secure voluntary correction by contacting the responsible person(s), explaining the violation and requesting correction before issuing a notice of violation or notice of civil infraction. (Ord. 99-24 §4, 1999; Ord. 82-6 §5, 1982).